Ac3 Privacy Policy — How We Keep Your Data Safe
Last Updated: 2024
What We Collect and Why
The following types of information may be collected when using the ac3 platform:
- Account Information: Name, email address, mobile number, date of birth, and login credentials — collected for account creation and verification.
- Payment Information: bKash, Nagad or Rocket number, transaction amount (BDT) and transaction ID — for secure financial transactions.
- Device & Browser Information: IP address, browser type, operating system, and screen resolution — used to improve your platform experience.
- Usage Information: Games played, pages visited, and session duration — used to improve our services.
- Cookies & Tracking Data: Local storage, session cookies — to remember user preferences and maintain login state.
Ac3 does not collect data beyond what is necessary. Your personal information is never sold to third parties without your consent.
How We Use Your Data & What We Share with Third Parties
Data collected by ac3 is used for the following purposes:
- To create, verify, and secure your account.
- To process financial transactions and maintain transaction history.
- To provide customer support and resolve issues.
- To enhance platform services and improve user experience.
- To detect fraud and ensure platform security.
Sharing Information with Third Parties: ac3 never sells your data. However, limited information may be shared in the following cases — payment gateway providers (for transaction verification), law enforcement agencies (where legally required), and technology service providers (for server and security maintenance). Only the minimum necessary information is shared in each case.
Cookies & Tracking — How and Why We Use Them
The ac3 platform uses the following types of cookies:
- Essential Cookies: To maintain login state and session information. The platform cannot function properly without these.
- Functional Cookies: To remember your language preferences and platform settings.
- Analytics Cookies: To understand which pages are most visited and what issues users encounter.
You can manage or delete cookies through your browser settings, though some platform features may become limited as a result. ac3 does not use third-party advertising tracking cookies.
Data Retention, Security & Protection
The following measures are in place to keep your data safe on ac3:
- All data transfers are encrypted using SSL (Secure Socket Layer) technology.
- Passwords are never stored in plain text — they are protected using strong hashing methods.
- Payment information (BDT transactions) is stored in a separate, secure environment.
- Regular security audits are conducted to prevent unauthorized access.
- Personal data is not retained beyond what is necessary. Once an account is closed, data is deleted in accordance with applicable laws.
In the event of a data security breach, ac3 will notify affected users as quickly as possible.
Your Rights & Policy Updates
Your Data Rights
Every ac3 user has the following rights:
- Right to Access: You may request to know what information is stored in your account.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request account closure and deletion of your personal data (subject to legal obligations).
- Data Portability: You may request a copy of your data under certain circumstances.
To exercise this right, contact us at [email protected].
Policy Updates
Ac3 may update this Privacy Policy as needed. The date of any changes will be noted at the top of the page. For significant updates, you will be notified upon logging into your account. Continued use of the platform constitutes your acceptance of the revised policy. For any questions, FAQ here.